About our Privacy Policy

Painlesstattoo.nl cares deeply about your privacy. We therefore only process data that we need for (the improvement of) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided through it by Painlesstattoo.nl. The effective date of these terms is 01/11/2020. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what these data are used for, and with whom and under what conditions these data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have in relation to the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy contact person. You will find the contact details at the end of this privacy policy.

About the Data Processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use, and who has access to the data.

Email and Mailing Lists

MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email automatically sent through our website, you will find the “unsubscribe” link. Once clicked, you will no longer receive our newsletter. Your personal data are securely stored by MailChimp. MailChimp uses cookies and other internet technologies to track whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and, in this context, to share information with third parties.

Hotmail
We use Hotmail for our regular business email communication. This provider has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Hotmail has no access to our mailbox, and we handle all our email traffic confidentially.

Payment Processors

Mollie
For handling (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, residence details, and your payment information such as bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, share (anonymized) data with third parties. All of the above safeguards relating to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than is legally permitted.

Shipping and Logistics

DHL
When you place an order with us, it is our responsibility to deliver your package to you. We use DHL’s services to carry out the deliveries. For this purpose, we need to share your name, address, and residence details with DHL. DHL uses this data only for the purpose of fulfilling the agreement. If DHL engages subcontractors, DHL will also make your data available to these parties.

External Sales Channels

Bol.com
We sell (part of) our items via the Bol.com platform. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of the Data Processing

General Purpose of Processing

We use your data solely for the purpose of our services. This means that the processing purpose is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share your data with us and we wish to use this data to contact you at a later time for purposes other than at your request, we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us, an oath, or a legal obligation.

Automatically Collected Data

Data automatically collected by our website are processed with the aim of further improving our services. These data (such as your IP address, web browser, and operating system) are not personal data.

Cooperation in Fiscal and Criminal Investigations

In some cases, Juwelia may be legally obliged to share your data in connection with fiscal or criminal investigations by the authorities. In such a case, we are compelled to share your data, but we will oppose it within the limits of the law.

Retention Periods

We keep your data for as long as you are our client. This means we retain your customer profile until you indicate that you no longer wish to use our services. If you make such a request, we will also interpret this as a request to be forgotten. Due to applicable administrative obligations, we must retain invoices containing your (personal) data, and we will keep these for as long as the applicable term runs. However, employees no longer have access to your client profile and any documents we created in response to your assignment.

Your Rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain these rights below and how you can invoke them. In principle, to prevent abuse, we only send copies and transcripts of your data to your already known email address with us. If you want to receive the data at another email address or by post, we will ask you to identify yourself. We keep records of processed requests; in the case of a request to be forgotten, we keep anonymized data. All copies and transcripts of data will be sent to you in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are misusing your personal data.

Right of Access

You always have the right to view the data that we (have) processed that relate to you or can be traced back to you. You can make a request to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the email address known to us, with an overview of the processors who hold these data, stating the category under which we have stored them.

Right to Rectification

You always have the right to have the data we (have) processed that relate to you or can be traced back to you, adjusted. You can make a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data has been adjusted.

Right to Restriction of Processing

You always have the right to restrict the data we (have) processed that relate to you or can be traced back to you. You can make a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you a confirmation that the data will no longer be processed until you lift the restriction.

Right to Data Portability

You always have the right to have the data we (have) processed that relate to you or can be traced back to you, carried out by another party. You can make a request to our privacy contact person. You will receive a response within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf. In all likelihood, we can no longer continue providing services in such a case, as the secure linking of databases can no longer be guaranteed.

Right to Object and Other Rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Juwelia. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is valid, we will provide you with copies of the data we (have) processed and then permanently cease the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy contact person.

Cookies

Google Analytics

Our website places cookies from the American company Google, as part of the “Analytics” service. We use this service to track and receive reports about how visitors use the website.

This processor may be required under applicable laws and regulations to provide access to these data. We collect information about your browsing behavior and share this data with Google. Google may combine this information with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (AdWords) and other Google services and products.

Third-Party Cookies

If third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.

Contact Details

Painlesstattoo.nl
Anjerplein 12
3812 ZA Amersfoort
Netherlands
M: 06-20065569 (+WhatsApp)
E: info@painlesstattoo.uk